Privacy Policy

1. Introduction

HM Paving & Resin Ltd is committed to protecting your personal data and respecting your privacy.

This Privacy Policy explains how we collect, use, and protect your information when you use our website or contact us.


2. Who We Are

HM Paving & Resin Ltd
Windermere, Dunton Rd, Billericay CM12 9TZ, United Kingdom
Email: info@onsite-repairs.co.uk
Phone: 07533 001219
Company Number: 14108527


3. What Information We Collect

We may collect and process the following information:

  • Name

  • Email address

  • Phone number

  • Address or postcode

  • Project details provided through our contact forms

We only collect information that is necessary to respond to your enquiry and provide our services.


4. How We Collect Your Data

We collect your data when:

  • You submit a form on our website

  • You contact us by phone, email, or WhatsApp

  • You interact with our website


5. How We Use Your Information

We use your information to:

  • Respond to enquiries and provide quotes

  • Contact you regarding your project

  • Deliver our services

  • Improve our website and user experience

We will never sell your personal data to third parties.


6. How We Store Your Data

Your data is stored securely and is only accessible to authorised personnel.

Enquiries submitted through our website are stored via email systems and handled with appropriate security measures.

We retain your data only for as long as necessary to fulfil its purpose.


7. Sharing Your Data

We do not share your personal data with third parties except where necessary to:

  • Comply with legal obligations

  • Protect our rights and business


8. Cookies & Tracking Technologies

Our website uses tracking tools including:

  • Google Ads

  • Google Analytics (GA4)

These tools help us understand how visitors use our website and improve our marketing efforts.

We may also use a WhatsApp widget to allow direct communication.

These services may collect anonymised data such as browsing behaviour, device information, and interactions with our website.


9. Your Rights

You have the right to:

  • Request access to your personal data

  • Request correction of inaccurate data

  • Request deletion of your data

  • Object to or restrict how your data is used

To exercise any of these rights, please contact us at:
info@onsite-repairs.co.uk


10. Data Security

We take appropriate measures to protect your personal data from unauthorised access, loss, or misuse.


11. Changes to This Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page.


12. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact:

info@onsite-repairs.co.uk